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Customer Raves & Reviews


Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).


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I just wanted to personally tell you how much I love my rug. I have always worked with my family, and it was so nice to do business with a family instead of a big box store.
Thank you again for a wonderful product.
Kit D
Washington, Washington
Jul 11, 2025
I love Stroud rugs because of the color and sizes available. I can?t wait to get my rugs. Also it was very easy to order the different rugs and pads I needed.
Nancy H
Grafton, Illinois
Jul 10, 2025
THESE RUGS ARE VERY WELL MADE AND MADE IN THE USA.
Glynda H
Perry, Georgia
Jul 4, 2025
ABSOLUTELY LOVE MY MASSACHUSETTS Rug!!
Thank you!!
Kristy B
Jefferson, Maryland
Jun 26, 2025
So happy with my new rug purchase! Stroud Braided Rugs has a website so easy to purchase from!! They were very helpful and even sent a rug sample before I confirmed my purchase! Very friendly company! I would highly recommend!!
Dena K
Rosholt, Wisconsin
Jun 11, 2025
I have dealt with Stroud Braided Rugs for about ten years. They are extremely helpful, polite and prices are amazing! I highly recommend Stroud Braided Rugs!
Donna S
Chagrin Falls, Ohio
Jun 10, 2025
Received my new rugs the day after they were shipped and put them down immediately. They are beautiful! I am so pleased both with the rugs and with the service.
Rita C
Charlotte, North Carolina
Jun 10, 2025
I just adore my rugs. Thank you so much. The quality is great and colors are exactly what I was going for. Great customer service and received them in a timely manner. Chose Stroud because of great reviews and made in the good Ole USA.
Joy C
Amelia Courthouse, Virginia
Jun 9, 2025
OHMYGOODNESS
I purchased the wool Highland Garden oval rug for my living room.
I love this rug!
The quality is that of an heirloom. No lie. It matches the sample perfectly so no surprises either. Customer service - if only every business was so thoughtful!
Thank you!
Emily F
Palmer, Arkansas
Jun 9, 2025
I needed a little rug for a special table. These folks were so kind and accommodating! Will buy from them again!
Susan P
Big Rapids, Michigan
Jun 6, 2025
I am so happy with my rug from Stroud Braided Rugs. It is perfect! Beautiful colors, so well made and so soft! My dogs love it too! :). I will definitely buy more rugs from Stroud!
Mary Lu S.
SPRING MILLS, Pennsylvania
Jun 2, 2025
Received the rug in 5 days! Perfect for the room and space intended. Color true to pictures. Thank you!
Faith Z
Smithsburg, Maryland
May 30, 2025
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Any size. Any design.
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Call Rebecca Stroud and Melanie at 704-434-2495 or email us.
Stroud Braided Rugs
2627 Rockford Rd
Shelby, NC 28152
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Customer Central »
Manage orders. Track shipments. Get help. And more.
   Need help? Call Rebecca Stroud and Melanie at 704-434-2495 or email [email protected]
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